welcome matka
welcome matka
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This app is available for your device
welcome matka
This app is available for your device
Contact
+91 7009688380
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the welcome matka?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method replaces the need for a password or email verification, allowing for easy access. Simply enter your mobile number and verify the OTP to log in instantly.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. Wait for a reliable signal, then click on the "send OTP" option, and allow the time allotted for the OTP to be sent. If the OTP isn't received, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support system via email to complete the account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store, and you'll be able to log in and start playing without any problems. This should update the app to its latest version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the welcome matka?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can cash out their winnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to complete within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours. This payment delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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